Centralization of information on your personal space
« The Customer Area provides you with better visibility on your daily life and increased proximity to our technical teams. This space contributes to a level of premium services. »
Philippe BOUQUET / Customer Service Manager
Your BYG4lab® Customer Area
This personal space allows you to access a set of documents and services :
- All of your current or archived Level 1 support tickets,
- Work orders and SFIL-SIDIV sheets for checking instrument connections,
- Technical documents associated with your solutions (PRA, PCA, Cartography),
- Delivery descriptions for versions and other quality documents,
- Training follow-up (training materials, planning, certificates),
- Presentation of the BYG4lab solutions® product ranges.
Accessibility
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Through visual highlighting of your data, you can easily learn about all of the actions processed for a specific period.