A team aligned with our ambitions

BENOIT RENARD
« The satisfaction of our customers is and will be always our first priority. In all BYG4lab services®, our level of requirement for our proactivity, our responsiveness, the quality of the services available and the associated tools increases year after year. The proximity that our teams share with our customers is also a priority. »
Benoit RENARD / Operations Director
liseré BYG4lab

Sizing and skills in line with your expectations

  • Significant responsiveness with a telephone support comprising :
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Collaborators
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Engineers
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Service open
  • A unique deployment capacity made up of :
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Level 2 and 3 application experts
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Project managers
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Engineers dedicated to deployment
  • Application and infrastructure experts,
  • Seasoned trainers.

A single requirement: A very high level of satisfaction

The evolution of customer satisfaction is continuously measured through surveys. The Net Promoter Score measures the rate of recommendation of our solutions and services by the users of our solutions. A positive score is considered a good performance, a score above 50 is to be exceptional.

NPS-EN